Privacy First

Your Privacy Matters to Us

We believe in complete transparency. Here's exactly how we collect, use, and protect your data — in plain language.

Last updated: January 1, 2026

1. Information We Collect

When you use iMenufy, we collect information to provide and improve our digital menu platform. We keep this to the minimum necessary.

Account Information

  • Name and email address when you sign up
  • Password (stored encrypted — we never see it in plain text)
  • Business name, address and contact details you add to your profile

Menu & Content Data

  • Menu items, categories, prices, and descriptions you create
  • Images and photos you upload to your menus
  • Template preferences and design customizations
  • Customer Ratings of your business

Usage & Analytics Data

  • Pages viewed, features used, and time spent on the platform
  • QR code scan counts and unique visitor numbers for your menus
  • Device type, browser, and general geographic region (country/city)
  • IP address (anonymized after 30 days)

Note: When customers scan your QR code and view your menu, we only collect anonymous aggregate analytics — we do not track your customers individually unless they sign in.

2. How We Use Your Data

Your data is used solely to run, improve, and support iMenufy. We do not sell your data or use it for advertising.

  • Provide and operate the iMenufy platform and app
  • Send account-related emails (verification, password reset, billing)
  • Show you aggregated analytics about your menu's performance
  • Improve features based on how the platform is used
  • Respond to support requests and troubleshoot problems
  • Comply with legal obligations and prevent fraud

We may send you product updates and tips via email. You can unsubscribe at any time using the link in any email we send.

3. Data Sharing

We do not sell, rent, or trade your personal data to any third party. Full stop.

We use a small number of trusted service providers to operate the platform:

  • Cloud Hosting — to store your data securely
  • Payment Processor — to handle Premium plan billing (we never store your card details)
  • Email Service — to send transactional and notification emails
  • Analytics — aggregated, anonymous usage data to improve the product

All providers are contractually bound to protect your data and may not use it for their own purposes. We may also disclose data if required by law, court order, or to protect the rights and safety of iMenufy or its users.

4. Cookies & Tracking

We use cookies to keep you logged in, remember your preferences, and understand how the platform is being used.

Essential Cookies

Required for the platform to work — authentication, session management, and security. These cannot be disabled.

Analytics Cookies

Help us understand how users navigate iMenufy so we can improve it. These are anonymous and do not track you across other websites.

Preference Cookies

Remember your settings and choices (such as language preference or dismissed notices) to save you time.

You can manage or reject non-essential cookies via the cookie banner when you first visit, or through your browser settings at any time.

5. Data Security

We take the security of your data seriously and apply industry-standard protections:

  • All data transmitted between you and iMenufy is encrypted via HTTPS/TLS
  • Passwords are hashed — not stored in plain text
  • Access to production systems is restricted to authorized personnel only
  • Regular security audits and vulnerability testing
  • Backups are encrypted and stored securely

In the unlikely event of a data breach that affects you, we will notify you via email within 72 hours and provide guidance on next steps.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service.

  • Account data is kept while your account exists
  • After account deletion, all personal data is permanently erased
  • Anonymized usage analytics may be kept indefinitely as they cannot be linked to you
  • Billing records are retained for 7 years to comply with financial regulations

7. Your Rights

You have full control over your personal data. Depending on your location, you may have the right to:

  • Access — request a copy of all data we hold about you
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request deletion of your account and all associated data
  • Portability — receive your data in a machine-readable format
  • Objection — opt out of certain types of processing
  • Withdraw Consent — unsubscribe from marketing emails at any time

To exercise any of these rights, email us at legal@imenufy.com. We will respond within 30 days.

8. Children's Privacy

iMenufy is a business tool designed for adults. We do not knowingly collect personal data from anyone under the age of 16.

If you believe a child has created an account, please contact us at legal@imenufy.com and we will promptly delete the account and associated data.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in the law, our practices, or the platform's features.

When we make significant changes, we will notify you via email and display a notice on the platform at least 14 days before changes take effect. The "Last updated" date at the top of this page always reflects the most recent version.

Continued use of iMenufy after changes take effect constitutes acceptance of the updated policy.

Questions about your privacy?

Our team is happy to help with any privacy-related questions, requests, or concerns. We aim to respond within 1 business day.

legal@imenufy.com